At K9 Pet Food, customer satisfaction is our priority. We offer a straightforward cancellation policy to ensure a hassle-free experience.

Order Cancellations

• Orders can be cancelled within 24 hours of placement.
• To cancel an order, please contact our customer support team with your order details.

Refunds

• If an order is cancelled within the allowed timeframe, a full refund will be issued to the original payment method.
• Refund processing times may vary depending on your payment provider.

Non-Cancellable Items

Products that have already been shipped or delivered cannot be cancelled.

Contact Us

For any questions regarding cancellations or refunds, please reach out to our support team via email or phone, and we’ll be happy to assist you.